Every piece below started as a weak brief or an agency draft aimed at the wrong audience. Here's the strategic decision that changed it.
The agency draft wrote for enterprise fraud teams. The actual Moneris reader runs a restaurant or salon. I identified that gap, rebuilt the piece around SMB-relevant tools, and tied the CTA to real Moneris product features.
Read the published article ↗"Fraud drains revenue quietly, then it explodes into chargebacks, lost inventory, and frustrated customers."
"No matter where or how your business accepts payments, your payment infrastructure should include powerful fraud prevention."
Every template entry was interchangeable — two paragraphs of vague description that could apply to any salon site. I built a "best for" decision framework from scratch and replaced half the templates with niche-specific picks.
Read the published article ↗"Lumine Aesthetics uses a refined look that directs attention to your top treatments from the moment users arrive. Its balanced headings and subtle colour palette create an immediate sense of comfort."
"Sovin is ideal for dry bars and styling-focused salons that want a sleek, modern look to showcase quick, high-demand services like blowouts, curly styling and extensions."
The draft framed returns as a threat to minimize. One word in the title was costing the piece its entire argument. I reframed it as an opportunity, moved the buried lead to the front, and connected every statistic to a business action.
Read the published article ↗"How to handle post-holiday returns without losing profit"
"Turn post-holiday returns into a revenue opportunity"
A selection of published work spanning fintech, retail, hospitality, trades, nonprofits, and cybersecurity.
I'd be glad to take a look at what you're working with and tell you what I see.
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